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Frequently Asked Questions - General
- How long have you been in business?
- Who are the people behind Kaplan Schweser?
- I can't login to my account since I receive an error stating that I have to wait x amount of time before logging in.
- How do I allow cookies?
- I am unable to login to my account.
- My product is not working on my Macintosh.
- I just placed my order. When will I receive access?
- How do I use my Online Access?
- I am unable to login to the
www.schweser.com website and continue to be re-directed.
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How long have you been in business?
Kaplan Schweser was founded by Dr. Carl Schweser in 1991, while he was a
professor in the college of business at the University of Iowa. Prior to that time,
Carl had taught in CFA® programs in North America for a number of years.
Dr. Andrew Temte has been with Kaplan Schweser since its inception in 1991. When Kaplan Schweser
was acquired by Kaplan Inc. (Kaplan's parent company is
The Washington Post Company),
Dr. Temte became its President and CEO. Kaplan Schweser now enjoys the full backing of a
trusted name in education and training with Kaplan's resources at its disposal.
A subsidiary of The Washington Post Company, Kaplan had 2007 revenue of more than $2 billion.
Even though we are now a part of a bigger organization, we are committed to our tradition of
fulfilling the candidates' needs, and maintaining as well as
enhancing the level and quality of our service to our customers.
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Who are the people behind Kaplan Schweser?
Kaplan Schweser was founded by Dr. Carl Schweser in 1991. Currently, we
have a full time staff of five Ph.D.s who are assisted by several more faculty under
contract who conduct seminars and assist us in the preparation of training and
study materials. In addition to Ph.D.s, virtually all our instructors have CFA® designations. Our people understand what it takes to prepare for the CFA® exam
and how to pass it. They have extensive experience teaching in the CFA® program
as well as in universities across the US and Canada. You can view our faculty profiles online.
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I can't login to my account since I receive an error stating that
I have to wait x amount of time before logging in.
This error occurs when you click on the "x" instead of clicking on
the "Log Out" link.
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How do I allow cookies?
Login to www.schweser.com and click on
Tools > Internet Options > Privacy Setting. Drag the bar to the bottom of the
scale to accept all cookies.
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I am unable to login to my account.
Kaplan Schweser's registration system is case sensitive so please capitalize letters
where appropriate and eliminate spaces. Sometimes a space is captured when
cutting and pasting so try typing the username and password.
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My product is not working on my Macintosh.
We apologize, but our products are not designed to be used on Macintosh
computers. Our
system requirements
are stated on each product page.
Contact us if you are interested in the SchweserPro™ Online version. Some setups on the
Macintosh do allow viewing of our webcasts, however we do not support this.
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I just placed my order. When will I receive access?
It usually takes 24-48 business hours (our hours are from 9:00-6:00 pm ET from Monday through
Friday) from your order date to gain access to your account. You will be
receiving an email with all of the details soon.
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How do I use my Online Access?
Once payment is received, a username and password will be assigned to your account at
www.schweser.com. If you previously created
an account, please use your own username and password. If you do not know your username and password,
please click
http://www.schweser.com/account/recover_password.php.
In order to use your Online Access, please login to www.schweser.com
and click on the Level-color button found under the heading "Online access"
in the center-right of your screen. Your online products will be listed in the left-hand menu
and will become available throughout the CFA season.
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I am unable to login to the www.schweser.com website and continue to be re-directed.
Update system requirements, if needed. Login to www.schweser.com
and click on Tools > Internet Options > Privacy Tab > Settings to
allow the www.schweser.com website. Login to www.schweser.com
and click Tools > Internet Options > General Tab to delete cookies. Do
not login to the Internet using your employer's virtual private network (VPN).
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©2012 Kaplan, Inc. All Rights Reserved. Please read our privacy policy.
Kaplan Schweser is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org.
Kaplan Schweser is registered with the National Association of State Boards of Accountancy (NASBA) as a Quality Assurance Service sponsor of continuing professional education. �State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. �Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. �Web site: www.nasba.org.
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United States
