Kaplan's offices will be closed on Thursday, Nov. 27, and Friday, Nov. 28, in observance of the Thanksgiving holiday. Limited Technical Support will be available via email at online@schweser.com during business hours. We look forward to serving you when we return on Monday, Dec. 1.

Kaplan University School of Professional and Continuing Education Kaplan University School of Professional and Continuing Education

Mac Support

Macintosh Technical Support Specs

  • Mac OS X (Leopard or Tiger)
  • File Juicer (For MP3's) - 8 day free trial
  • Firefox

Unsupported Products

  • SchweserPro® QBank Download and CD version (Online version is compatible with Firefox)

Videos not supported

  • Ethics Video
  • Curriculum Overview Video (2 hour video)
  • 3-Day Seminar Archive

MP3's

  • Download the MP3 file as normal storing the .exe file that is download on the desktop
  • Right-click the file and select Open With and select File Juicer (after you have downloaded the free trial version or bought the full version)
  • File Juicer will open another window showing an extracted Zip file that can be expanded and another folder will be created containing the MP3 files that were downloaded and can be played with iTunes.