Kaplan University School of Professional and Continuing Education Kaplan University School of Professional and Continuing Education

Privacy Policy

Last Revised: December 31, 2013


This is the Privacy Policy for the Kaplan University School of Professional and Continuing Education website (the "Site"), which is operated by Kaplan, Inc. ("Kaplan," "we," or "us"). This Privacy Policy applies only to the Site and not to other websites or services operated by Kaplan or its subsidiaries or affiliates.

Your privacy is very important to us, and we are committed to protecting it. We understand that you need to be in control of your personal information. This Privacy Policy explains the manner in which we collect personal information from you and the purpose for that collection. This Privacy Policy is designed to ensure that you are aware of how your personal information is being used and to provide you with choices about that use. By visiting the Site or submitting your personal information, you accept the terms described in this Privacy Policy.

Collection of Personal Information

We collect information that identifies you, such as names, postal addresses, and email addresses ("personal information"), when voluntarily submitted by our visitors. We receive and store any information that you choose to enter through the Site, including any submissions that you make or content you provide on or through the Site. We do not knowingly collect information from children under the age of 13. Should we learn that a child under 13 has provided us with personal information, we will delete that information from our database.

Automated Information

Collections

A cookie is a string of information that is sent by a website and stored on your hard drive or temporarily in your computer's memory. We may employ cookie technology to identify you, track your use of the site, to help you move faster through our Site, to estimate our total audience size and traffic, and to help us improve our Site's experience by measuring which site areas are of greatest interest to users. You can turn off the ability to receive any of these cookies by adjusting the browser in your computer, but you should note that disabling cookies in your browser may also prevent other websites from placing cookies on your computer. If you do this, it may materially affect the functionality of the Site and the information you can access through it. If you wish to find out more about cookies, or how to refuse cookies, please visit the Interactive Advertising Bureau's website at www.allaboutcookies.org.

We collect data when you visit most pages on the Site. Your visit may automatically provide us with data about your computer, such as your IP (Internet Protocol) address, browser type, operating system, domain name, access times, and referring website addresses. Some parts of the Site may use embedded pixel or other technologies to track and facilitate your use of the Site, including the activities in which you participate or the pages you view.

We use this automated data to obtain general statistics regarding the use of the Site and its specific web pages and to evaluate how our visitors use and navigate the Site on an aggregate basis.

Please note that our site uses Google Analytics and may collect information while you are using our site, which may be used to direct specific advertising upon your return to any of our websites.

Should you wish to learn more about Google remarketing processes you may click on this link: http://www.google.com/ads/innovations/remarketing.html

How We Use Your Information

We may use the information we collect about you in connection with providing services offered on the Site, including in the following ways:

  • For the purpose for which you specifically provided the personal information (for example, to respond to a specific inquiry).
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers.
  • To analyze our business or use of the Site, enhance existing features, or develop new features, products, and services.
  • To allow you access to the Site to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.
  • We may combine the information that we collect from you on the Site with information that we collect from third parties, including our parent, affiliates or subsidiaries.

Sharing with Third Parties

We may share the information we collect about you in limited circumstances, including:

  • With service providers that perform certain functions on our behalf, including processing information that you provide to us on the Site, operating the Site or portions of it, or in connection with other aspects of our business.
  • With all visitors to the Site, to the extent that you submit information to a portion of the Site designed for public communications.
  • With our parent, affiliates and subsidiaries.
  • To selected third parties for direct marketing purposes, although you may choose upfront and at no cost that we not share your personal information with these third parties for direct marketing purposes by notifying us at kupaceprivacy@kaplan.com.
  • To respond to subpoenas, court orders, or other legal process, in response to a request for cooperation from law enforcement or another government agency, to investigate, prevent, or take action regarding illegal activities, suspected fraud, or to enforce our user agreement or privacy policy, or to protect our rights or the rights of others.
  • In connection with a corporate transaction involving Kaplan.
  • To an employer or other third party, in the event said employer (third party) has paid for, or reimbursed you, for the cost of the services provided.
  • In aggregated or another non-personally identifiable form to third parties for various business purposes, including improving the quality of our business, the Site, and the products and services we offer.
  • As otherwise described to you at the point of collection or pursuant to your consent.

Your Ability To Choose

You can let us know, upfront and at no cost, that you do not wish us to share your information with third parties for marketing purposes or to notify you about our own products and services and special offers by sending us a written request by email at kupaceprivacy@kaplan.com, including the word "Unsubscribe" in the subject line.

Review and Correction

You may review and update the personal information you have provided to us in the "My Account" section of the site, after you log in.

Security

We care about protecting the security of your personal information, and we have implemented security procedures to protect the personal information that you provide to us. However, no method of transmitting or storing electronic data is ever completely secure, and we cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy.

Links to Other Websites

We may make content or services from other websites, including our affiliated or co-branded web sites, or other Kaplan group web sites, available to you from links located on this site. These other websites are not subject to this Privacy Policy. We recommend that you review the Privacy Policy at each such website to determine how that site protects your privacy.

Transfer of Data Outside of Your Home Country

Your information may be stored, processed and accessed in the United States or any other countries where Kaplan has facilities. By using the Site, you consent to the transfer of information outside your country.

Questions About Data Collection and Processing

You may ask questions about the data you have submitted through this Site by using the information below to contact us.

Changes to This Policy

From time to time we may modify this Policy. We will notify you of any material change by sending a notice to the email address you provided to us or by placing a prominent notice on our website. You can view the most recent version of the Privacy Policy at any time by clicking the "Privacy Policy" link at the bottom of pages on the Site. Your continued use of the Site after any modification indicates your agreement to the new terms.

How You Can Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at: kupaceprivacy@kaplan.com.

NOTICE OF COPYRIGHT INFRINGEMENT

We respect the rights of all copyright holders, and we have adopted and implemented a policy that provides for the termination in appropriate circumstances of users who infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our designated copyright agent with the following information:

  • Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
  • Information reasonably sufficient to permit us to contact the complaining party;
  • A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
  • A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and
  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Our copyright agent for notice of claims of infringement on the Site is:

M. Ebner
KU School of Professional and Continuing Education
332 So. Front Street, Suite 501
La Crosse, WI 54601
Margaret.ebner@kaplan.edu

THIS CONTACT INFORMATION IS ONLY FOR SUSPECTED COPYRIGHT INFRINGEMENT. IF YOU WOULD LIKE TO CONTACT US ABOUT ANOTHER MATTER, PLEASE EMAIL US AT kupaceprivacy@kaplan.com.

We will remove any content that infringes upon the copyright of any person under the laws of the United States upon receipt of such a statement (or any statement in conformance with 17 U.S.C. § 512(c)(3)), and will terminate the access privileges of those who repeatedly infringe on the copyright of others. United States law imposes substantial penalties for falsely submitting a notice of copyright infringement.

LINKED WEBSITES AND ADVERTISING

As a convenience to users, we may provide links to third-party content, websites or services. We do not endorse, sponsor, control, or otherwise accept responsibility for this material, except to the extent that we otherwise control it.

You should be aware that third-party websites are not covered by our Privacy Policy, and we therefore cannot be responsible for the content or practices of any such website, even if it links to the Site or even if the website is operated by a company affiliated or otherwise connected with us.

DISCLAIMER OF WARRANTY; LIMITATION OF LIABILITY

You understand that the Site is provided purely for your entertainment, and we do not guarantee that the information provided on the Site will be accurate or updated. We do not guarantee that we will continue to provide the Site, that the Site will be available at any particular time or from any particular place, or that it will continue to function in the manner that it currently functions.

You agree not to hold us liable for damages you claim are caused by third parties who contact you using the Site or become aware of your identity through the use of the Site, and you understand that, while such behavior is a violation of this Agreement, we need not attempt to control or identify individuals who falsify their identities or provide false information to others through the use of the Site. You agree that we are not liable for the infringing, defamatory, offensive, or illegal contact of third parties, including other users.

IN NO EVENT WILL WE, OUR PARENTS OR AFFILIATES, OR ANY OF OUR RESPECTIVE INVESTORS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS AND SUPPLIERS (COLLECTIVELY, THE "INDEMNIFIED PARTIES"), BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES, INCLUDING LOSS OF PROFITS, ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF THE SITE (INCLUDING ANY INFORMATION, PRODUCTS OR SERVICES ADVERTISED IN, OBTAINED ON OR PROVIDED THROUGH THE SITE OR CONTENT CREATED ON OR THROUGH THE SITE).
THE SITE IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF THE SERVICES, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, GROSS NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION, EVEN IF THE CLAIM ALLEGES THAT THE INDEMNIFIED PARTIES' CONDUCT WAS WILLFUL.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless the INDEMNIFIED Parties from and against ANY AND all claims, damages, losses, liabilities, costs of debt, and expenses (including but not limited to attorney's fees AND COSTS) arising from or in connection with: (i) your use of and access to the SITE; (ii) your violation of any term of THIS AGREEMENT; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (Iv) any claim that your User CONTENT caused damage to THE INDEMNIFIED PARTIES, YOURSELF, OR a third party. YOU FURTHER AGREE TO PROVIDE ALL REQUESTED ASSISTANCE TO THE INDEMNIFIED PARTIES IN DEFENDING OR PROSECUTING ANY LEGAL ACTION COVERED BY THIS INDEMNIFICATION. This defense and indemnification obligation will survive any termination of this Agreement or your access to the SITE.

GOVERNING LAW; INTEGRATION; NO WAIVER; SEVERABILITY; TERMINATION

You agree that any dispute between you and us will be governed by the laws of the United States of America and the State of New York, without regard to choice of law rules, and that any legal action brought by one party against the other will be brought exclusively in the appropriate court within the State of New York. If you are located outside of the United States of America, you agree that, by entering into this agreement, you voluntarily subject yourself to the jurisdiction of the courts of the United States of America and the State of New York, and you agree that you may be sued in those courts and subject to the judgments and orders of those courts.

You agree that, notwithstanding any provision of law to the contrary, if you are located outside of the United States, we may satisfy our obligation to serve you with legal process by sending an electronic mail message to the email address that you provided when you registered for the Services or by sending a paper communication to you at the postal address that you provided when you registered for the Services. You further agree that service will be deemed accomplished when we send the electronic mail message or paper communication, as appropriate, and that service may be proven through evidence that we sent the communication, regardless of whether we obtain evidence that you received the communication or that the communication was not delivered.

This Privacy Policy constitutes the entire agreement between you and us. The Policy governs your use of the Site (but excluding services, if any, that we may provide to you under a separate written agreement), and completely replace any prior agreements between you and us in relation to the Site.

Family Educational Rights and Privacy Act

The Family Educational Rights and Privacy Act (FERPA) affords eligible students and their parents certain rights with respect to their education records including:

  • Online student records are maintained for a minimum of 6 years from course completion, but for not less than the amount of time required by State laws. Academic transcripts are maintained indefinitely.
  • Students have the right to inspect and review their education records during normal school hours within 45 days of the day the President/Executive Director receives a written, dated request for access. Kaplan University does not permit students to inspect or review confidential student guidance notes maintained by the University, nor financial records, including any information those records contain, of their parents or guardians.
  • Students have the right to request the amendment of education records that they believe are inaccurate, misleading, or a violation of privacy. A student requesting amendment of an education record should submit a written, dated request to the President/Executive Director, clearly identify the part of the record he or she wants changed, and specify why it is inaccurate, misleading, or a violation of privacy. If the University decides not to amend the record, the University will notify the student of the decision and the student's right to a hearing regarding the request for amendment.
  • Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.
  • Students have the right to consent to disclosures of personally identifiable information contained in the student's education records, except to the extent that FERPA authorizes disclosure without prior consent from the parents or the eligible student, as applicable. The University may neither release nor disclose personally identifiable information contained in the student's education records to outside employers, agencies, or individuals without first securing a written release from the parent or eligible student, as applicable, unless permitted by the Act. An exception to the above student record release policy permits disclosure without consent to employers who pay for the education, or school officials with legitimate educational interests. A school official is a person employed by the University in an administrative, supervisory, academic, research, or support staff position, including law enforcement unit personnel and health staff , or a person or company with whom the University is affiliated or has contracted such as an attorney, auditor, or collection agent. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill a professional responsibility. Upon request, the University discloses educational records without consent to officials of another school in which a student seeks or intends to enroll.
  • Students have the right to file a complaint with the U.S. Department of Education concerning alleged failures by the University to comply with the requirements of FERPA. The name and address of the office that administers FERPA is:

Family Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, DC 20202-4605
Directory Information Public Notice

In accordance with the Family Educational Rights and Privacy Act of 1974 (FERPA), Kaplan University maintains an online directory for the University community. The online directory may also include information commonly referred to as "directory information." The University designates the following categories of student information as directory information:

  • Name
  • Address
  • Telephone number
  • Email address
  • Photographic representations of students
  • Field of study
  • Grade level
  • Enrollment status
  • Dates of attendance at the University
  • Degrees, honors, and awards received
  • Participation in officially recognized campus activities

The University does not accept responsibility for information published by users in the directory and reserves the right to delete or modify information posted to the directory that is abusive, inflammatory, defamatory, infringing of intellectual property, or otherwise inappropriate in an academic environment. Students who improperly use the directory or any information it contains may be subject to disciplinary action. Additionally, the University may release directory information to third parties without prior consent of students. Directory information may be disclosed by the University at its discretion for any purpose including, but not limited to, requests from law enforcement agencies and degree verification requests from prospective employers.

Currently enrolled students may choose to withhold disclosure of their directory information by contacting our Customer Service department at kupaceprivacy@kaplan.com, and completing a Directory Information Withholding Request Form. The University will honor a student's request to withhold directory information; however, cannot assume responsibility for subsequently contacting the student for permission to release information to prospective employers, relatives, or other persons. The Student accepts the responsibility of providing all such Directory Information to their employer, in the event he or she has requested withholding the same. The failure on the part of any student to specifically request that his or her directory information be withheld indicates individual approval for disclosure. Additionally, the student's request to withhold directory information will not affect previous disclosures made by the University prior to receipt of the request.

Last Revised: December 28, 2012

Welcome to the Website and Social Media Privacy Policy for the Kaplan Higher Education Colleges website (the "Site"), a service operated by Kaplan, Inc. ("Kaplan," “we,” or “us”). This Privacy Policy applies only to the Site and not to other websites or services operated by Kaplan or its subsidiaries or affiliates.

Your privacy is very important to us and we are committed to protecting it. We understand that you should be in control of your personal information. This Privacy Policy explains the manner in which we collect personal information from you and the purpose for that collection. This Privacy Policy is designed to ensure that you are aware of how your personal information is being used and to provide you with choices about that use. By visiting the Site or submitting your personal information, you accept the terms described in this Privacy Policy.

Social Media Privacy

Kaplan will not require you to:

  • Disclose a user name or password for accessing personal social media,
  • Access personal social media in the presence of Kaplan's employees or representatives, or
  • Divulge any personal social media information.

Collection of Personal Information

We collect information that identifies you, such as names, postal addresses, and email addresses (“personal information”), when voluntarily submitted by our visitors. We receive and store any information that you choose to enter through the Site, including any submissions that you make or content you provide on or through the Site. We do not knowingly collect information from children under the age of 13. Should we learn that a child under 13 has provided us with personal information, we will delete that information from our database.

Automated Information

Collections

A cookie is a string of information that is sent by a website and stored on your hard drive or temporarily in your computer's memory. We may employ cookie technology to identify you, track your use of the site, to help you move faster through our Site, to estimate our total audience size and traffic, and to help us improve our Site's experience by measuring which site areas are of greatest interest to users. You can turn off the ability to receive any of these cookies by adjusting the browser in your computer, but you should note that disabling cookies in your browser may also prevent other websites from placing cookies on your computer. If you do this, it may materially affect the functionality of the Site and the information you can access through it. If you wish to find out more about cookies, or how to refuse cookies, please visit the Interactive Advertising Bureau's website at www.allaboutcookies.org.

We collect data when you visit most pages on the Site. Your visit may automatically provide us with data about your computer, such as your IP (Internet Protocol) address, browser type, operating system, domain name, access times, and referring website addresses. Some parts of the Site may use embedded pixel or other technologies to track and facilitate your use of the Site, including the activities in which you participate or the pages you view.
We use this automated data to obtain general statistics regarding the use of the Site and its specific web pages and to evaluate how our visitors use and navigate the Site on an aggregate basis.

How We Use Your Information

We may use the information we collect about you in connection with providing services offered on the Site, including in the following ways:

  • For the purpose for which you specifically provided the personal information, for example to respond to a specific inquiry.
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers.
  • To analyze our business or use of the Site, enhance existing features, or develop new features products and services.
  • To allow you access to the Site to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.

We may combine the information that we collect from you on the Site with information that we collect from third parties, including our affiliates or subsidiaries.

Sharing with Third Parties

We may share the information we collect about you in limited circumstances, including:

  • With service providers that perform certain functions on our behalf, including processing information that you provide to us on the Site, operating the Site or portions of it, or in connection with other aspects of our business.
  • With all visitors to the Site, to the extent that you submit information to a portion of the Site designed for public communications.
  • With our affiliates and subsidiaries.
  • To selected third parties for direct marketing purposes, although you may choose upfront and at no cost that we not share your personal information with these third parties for direct marketing purposes by notifying us at feedback@kaplan.com
  • To respond to subpoenas, court orders, or other legal process, in response to a request for cooperation from law enforcement or another government agency, to investigate, prevent, or take action regarding illegal activities, suspected fraud, or to enforce our user agreement or privacy policy, or to protect our rights or the rights of others.
  • In connection with a corporate transaction involving Kaplan;
  • In aggregated or another non-personally identifiable form to third parties for various business purposes, including to improve the quality of our business, the Site, and the products and services we offer.

As otherwise described to you at the point of collection or pursuant to your consent.

Your Ability to Choose

You can let us know, upfront and at no cost, that you do not wish us to share your information with third parties for marketing purposes or to notify you about our own products and services and special offers by sending us a written request either by email to feedback@kaplan.com, including the word "Unsubscribe" in the subject line.

Review and Correction

You may review and update the personal information you have provided to us contacting us at feedback@kaplan.com.

Security

We care about protecting the security of your personal information, and we have implemented security procedures to protect the personal information that you provide to us. However, no method of transmitting or storing electronic data is ever completely secure, and we cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy.

Links to Other Websites

We may make content or services from other websites including our affiliated or co-branded websites, or other Kaplan group websites, available to you from links located on this site. These other websites are not subject to this Privacy Policy. We recommend that you review the Privacy Policy at each such website to determine how that site protects your privacy.

Transfer of Data Outside of Your Home Country

Your information may be stored, processed and accessed in the United States or any other countries where Kaplan has facilities. By using the Site, you consent to the transfer of information outside your country.

Questions about Data Collection and Processing

You may ask questions about the data you have submitted through this Site by using the information below to contact us.

Changes to This Policy

From time to time we may modify this Policy. We will notify you of any material change by sending a notice to the e-mail address you provided to us or by placing a prominent notice on our website. You can view the most recent version of the Privacy Policy at any time by clicking the “Privacy Policy” link at the bottom of pages on the Site. Your continued use of the Site after any modification indicates your agreement to the new terms.

How You Can Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at feedback@kaplan.com.