|
Customer Service
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Technical Support
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8 am – 7 pm ET Monday – Thursday
8 am – 6 pm ET Friday
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8 am – 8 pm ET Monday – Thursday
8 am – 6 pm ET Friday
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Please view the common questions below before sending a request.
| Operating System |
Processor |
RAM |
- Windows Vista
- Windows XP
(with Service Pack 2)
- Windows 2000
- Not supported: Mac OS
|
At least 500Mhz Intel Pentium/Celeron Family or AMD K6/Athlon/Duron Family or compatible |
256 MB RAM |
| Software |
Connectivity |
Display |
|
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Broadband (cable/DSL/T-1), Download speed 500K + |
- 800 x 600
minimum
- 1024 x 768
recommended
|
- Enter your username and password.
- Click "Login".
- If a security warning pops up, click "Yes".
- On the left hand side menu bar, click Online Access.
- The first time you login you will see the Terms & Conditions.
- Read the Terms & Conditions and click "I Agree".
- You should now be in the Online Access home.
Forgotten your username or password? You can have them emailed to you.
- Login with the Username and Password supplied to you.
- You will be brought to the products page.
- Scroll down until you see "Additional Info" on the left hand side menu bar.
- From the drop down select "My Account".
- You can now change your password and click "Update Account".
Kaplan Schweser's registration system is case sensitive so please capitalize letters where appropriate and eliminate spaces. Sometimes a space is captured when cutting and pasting so try typing the username and password.
Submit Tech Support Request
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