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Ordering Policies
Safe Shopping Guarantee
At Kaplan Schweser, we appreciate your business and go the extra mile to ensure that your shopping experience at schweser.com is fast, easy, and pleasant. Every transaction you make is 100% safe.
Schweser.com is designed to securely transmit your information via SSL (Secure Socket Layer). Examine the browser status indication, and if you see an indication that this transaction is secure, (on Firefox and Internet Explorer it is a locked padlock in the lower left-hand corner), you can be assured that your vital information is securely encrypted as it is sent over the Internet. Your credit card number, if you decide to leave it, will only be used to process your order, and will not be sent by email, even on our local machine. It will be encrypted, only read by our order entry software.
At schweser.com your transactions are completely secure.
Ordering by Phone
If you prefer to order by phone, a Kaplan Schweser customer service representative will be happy to assist you. Our hours of operation are 9:00 am ET to 6:00 pm ET.
- U.S. & Canadian Students Please Call Us Toll Free: (800) 258-2432
Refund Policy
Please review our Return Policy before returning any products to our office.
Please enclose a copy of the packing slip that was included with your original order. We recommend that you use UPS for accurate tracking purposes. If your package is lost we will not refund monies unless a tracking number is provided. Send returns to:
Attn: Product Returns
Kaplan Distribution Center
901 Bilter Rd Suite 150
Aurora, IL 60502
Saudi Arabia