Our offices will be closed on Monday, May 29, in observance of Memorial Day. Technical Support will be available via email at online@schweser.com during business hours. We look forward to serving you when we return on Tuesday, May 30.

Kaplan University School of Professional and Continuing Education Kaplan University School of Professional and Continuing Education



Frequently Asked Questions

  1. What products do you offer?
    Kaplan Schweser offers the following selection of products designed to fully prepare candidates for the March 2017 CAIA® exam. All products listed below are available for both levels:
  • Live Online Weekly Class
  • SchweserNotes™
  • Practice Exams
  • SchweserPro™ QBank
  • Flashcards
  • Schweser's QuickSheet
  • Instructor Support: Ask Your Instructor
  • Instructor Support: Instructor-Led Office Hours
  • Candidate Resource Library
  • Schweser Study Calendar
  • Online Review Workshop which includes:
    • Schweser's Secret Sauce®
    • Online Review Workshop (8-hour online review session)
    • Online Schweser Mock Exam

Combinations of these products are also offered in efficient study packages. Compare Study Packages »

  1. Can I return the materials if I don't like them?
    Please view our return policy.
  2. In which currency are the product prices listed?
    All prices on the website are listed in US dollars.
  3. When will Kaplan Schweser products be available?
    You can check for product availability updates for Level I and Level II. If you have questions, please contact us for more information.
  4. How are the SchweserNotes™ organized?
    The SchweserNotes™ are organized by Topic and by Learning Objective (LO). The curriculum is presented in LO order, making studying for the exam a simple process: read the LO to determine the specific knowledge to be gained; read the comprehensive explanation immediately following the LO; and test yourself using Concept Checker questions.
  5. Can I watch the Live Online Weekly Class anytime I want or do I have to show up for the live session?
    All online seminars will be available on-demand for your review, meaning you can watch any session at your leisure. However, if you wish to ask questions during the presentation, you will need to attend the live sessions. You can, of course, watch a previous session and then submit questions through Ask Your Instructor or during Instructor-Led Office Hours.
  6. How do I contact you if I find an error in the Kaplan Schweser products?
    To report potential errors, please log into your online account, and click on the "InstructorLink" icon on the dashboard. Once you are in the InstructorLink section, click on the "Report an Error" tab and complete the errata submission form. We respond to all errata submissions that identify actual errors, and we generally respond to other inquires as well.
  7. Are changes/amendments to the Kaplan Schweser products posted on your website?
    Yes. Once you are logged in under the CAIA section on our website, click "Updates/Errata" to find a complete list of updates to our study materials.
  1. What is the CAIA program all about?
    The Chartered Alternative Investment AnalystSM Charter program was started in 2002 and is gaining momentum. The CAIA community now has over 8,000 alternative investment leaders that can be found in over 80 countries. The Charter covers alternative investments such as real assets, private equity, commodities, managed futures, hedge funds, and structured products. The Chartered Alternative Investment Analyst Association® (CAIAA) is the governing body of the CAIA exam; therefore it is in charge of determining candidates' eligibility, administering and grading the exams, and deciding who is awarded the designation.
  2. What are the CAIA program requirements?
    You must have a U.S. bachelor's degree (or equivalent) and possess over one year of professional experience in the financial industry or possess a minimum of four years' professional experience in the financial industry. In addition, you must provide two professional references, complete the online CAIA Membership Agreement, submit annual membership dues, and pass both levels of the CAIA exam.
  3. What is the timeline for completing the CAIA program?
    The Level I and Level II exams are each offered in September and March. This exam schedule gives candidates the opportunity to complete the entire CAIA program in a single year. Candidates must successfully complete both exams in order to be eligible for membership in the CAIA Association. Candidates cannot take the Level I and Level II exams in the same exam period.
  4. What are the fees involved for the CAIA program?
    Enrollment fee details can be found in our Resource Center: CAIA Exam Registration and Dates.
  1. When can I take the exam?
    Exam windows for each level are held in March and September of each year.
  2. When do I register for the exam?
    Registration for the March exams is open in October through the beginning of February, while registration for the September exams is open early April through late July. Early registration periods take place during the first six weeks of registration. During this time, candidates will receive 10% off their registration fees. Registration is exam-specific and cannot be transferred to future exam sessions.
  3. How do I register for the exam?
    There is a registration section on the CAIA Association website where you will register for the exam. You are required to create an account before you are allowed to register. 
  4. Can I register and pay for both levels at once?
    No, you will pay an enrollment fee up front, which will cover both exams, but after that you must register and pay for each exam level separately.
  5. Where do I take the exam?
    The CAIA exams are administered by computer at proctored test centers around the world. After registering for an exam, candidates are required to schedule an appointment with a testing center. Visit the test center section of the CAIA Association's website to find a test center near you.
  6. How do I schedule an exam appointment?
    After registering for a CAIA exam, you will receive a confirmation email from CAIAA that will explain how to schedule your exam appointment. You will be asked to choose a testing center from a list of available sites, as well as a specific date and time within the two-week exam period for which you are registered.
  7. What is the format of the exams?
    The Level I exam lasts 4 hours and consists of 200 multiple-choice questions. The Level II exam lasts 4 hours and consists of 100 multiple-choice questions and three sets of constructed-response (essay-type) questions.
  8. What topics are covered in the curriculum?
    Please refer to our exam details pages for the most up to date list of topics covered in the CAIA curriculum.
  9. When will I receive my exam results?
    Level I exam results are usually distributed within three weeks of the closing of the exam window. Level II exam results are usually distributed within six weeks of the closing of the exam window.
  10. What score must I receive to pass the exams?
    The CAIAA exam committee uses 70% of the total points as the initial benchmark so that candidates who earn 70% or more of the total points pass the exam. Because the Association compares a candidate's score against the average exam score, there is the potential for a curve. The curve effectively moves the passing score below 70%.
  11. What are the pass rates of the exams?
    These percentages are fluid and change from exam to exam. In the March 2016 exam window, the Level I exam pass rate was 59%, and the Level II exam pass rate was 70%. These stated percentages include only those candidates who sit for exams.
  12. What is the CAIA Association's contact information?
    You can find contact information for CAIA Association at www.caia.org or email info@caia.org.​
  1. How long should I study for the exam?
    Past candidate surveys show that the average study time is at least 200 hours of study for each level of the exam.  
  2. Do I need to read the CAIA Association's recommended readings, or can I just use your notes?
    Our SchweserNotes™ are written to be a comprehensive guide of the recommended readings for the CAIA exam. The decision on whether or not to read the original texts is up to you, and often depends on your own academic background, strengths, and weaknesses.
  3. What calculators are allowed for the CAIA exam?
    The CAIA Association® allows candidates to use the TI Business Analyst Plus II (including the TI Business Analyst II Professional) or the HP 12C (including the HP 12C Platinum). No other calculators will be allowed in the exam room.

1.  United States Shipping Information
Shipping Method: United States - United Parcel Service

  • Please allow one business day for order processing.
  • UPS Ground will be delivered in 2-5 business days, depending on location order is being shipped to.
  • UPS 2nd Day Air orders (must be received by 1:00pm Eastern Time) will be delivered on the second business day.
  • UPS Next Day Air orders (order must be received by 10:00 am Eastern Time) will be delivered on the next business day.
  • For UPS Next Day Air Saturday, please call our office 877.788.3895 (U.S.) or +1 608.779.8327 (International) by 12:00 pm Eastern Time on Friday to place your order.

Be Advised:  The UPS Service Guarantee does not apply when transportation networks are disrupted due to conditions beyond UPS's control, such as weather, natural disaster, UPS facility delays, etc. In addition, delivery of your order may be delayed during holidays that are observed by UPS.

2. Canadian and International Shipping Information
Shipping Method: Canada - UPS Express

  • Please allow one business day for order processing.
  • Canada shipments (includes brokerage): UPS Express (2-4 business days)

Shipping Method: International - UPS Express, UPS Express Saver, UPS Expedited

  • Please allow one business day for order processing.
  • Please Note: Shipments imported into non-United States territories may incur taxes, duties or customs fees collected by custom agencies of their country. Our product prices and shipping prices do not include these fees and we have no control over any additional charges.  Customer is responsible for payment of any taxes, duties, customs fees, etc directly to customs/UPS.

Be Advised:  The UPS Service Guarantee does not apply when transportation networks are disrupted due to conditions beyond UPS's control, such as weather, natural disaster, UPS facility delays, etc. In addition, delivery of your order may be delayed during holidays that are observed by UPS.

1. What is VitalSource®?

VitalSource® is the preferred and most used e-textbook platform in higher education today, and the VitalSource Bookshelf® is the most advanced eBook software in the world. With VitalSource®, you get three-way access to your books: download, online, and mobile. Notes and highlights automatically stay in sync no matter where you take them (mobile requires online synch). In the library, at the computer lab, or even in a clinical setting, you can access your books when you need them—whether you brought your laptop or not.

2. What products are available as eBooks?
SchweserNotes (Levels I and II), Schweser’s Secret Sauce®, and Schweser’s QuickSheet are available as VitalSource® eBooks. The eBook provides access to your study materials in a digital format for use on a personal computer, Apple® mobile device (including iPad®, iPhone®, and iPod touch®), Android™ mobile device, and the Kindle Fire.

3. How many devices will I be able to use my eBooks on?
When you purchase the eBook versions of SchweserNotes, Secret Sauce®, or QuickSheet, you will get access to view them online. You can also access and download them on up to two personal computers and up to two mobile devices.

4. What are the features of the VitalSource® eBooks?
Features of the SchweserNotes eBooks, Schweser's Secret Sauce® eBook, and QuickSheet eBook include:

  • Electronic notes and highlighting: When you make notes and highlight sections, the changes are stored on the VitalSource® server, meaning they will be available if you access the eBook from another computer or device. Additionally, notes and highlights can be automatically synchronized between the web version of your products and your downloaded version (this requires that the computer containing your downloaded file be online). You can also share your notes and highlighted content.
  • Ability to export notes: You can copy/paste curriculum text and export your notes to a text file.
  • Advanced search function: You can search either a single volume of the SchweserNotes or every volume of the SchweserNotes for your exam level.
  • Flexible print options:  You can print up to two pages at a time.

5. How do I access eBook products on my desktop or laptop computer?
When you purchase an eBook product, you will receive an email with installation instructions and a unique registration code to activate your eBook. With a compatible browser, you will be able to access your eBooks via the Internet at online.vitalsource.com or from a file you directly download.

Bookshelf Online Browser Support Policy

Download the VitalSource Bookshelf

6. How do I access eBook products on my mobile device?
The eBook version provides access to the curriculum in digital format for use on a personal computer, Apple® mobile device (including iPad®, iPhone®, and iPod touch®), Android mobile device, and the Kindle Fire, eliminating shipping and customs fees. When you purchase an eBook product, and it is assigned to your account, you will receive installation instructions and a unique registration code to activate your eBook.

7. How long will I have access to my eBook?
You will have online access to your eBooks through VitalSource® until March 31, 2018. You must download your eBooks prior to March 31, 2017. You can continue to access your downloaded materials for an additional year.

8. Are there any limitations to the VitalSource® mobile apps?
Yes, there are some limitations to the mobile apps in comparison to the desktop version. Please see the important notes regarding your eBooks on mobile devices.

  • The functionality of the mobile device app is limited in comparison to the personal computer version of the VitalSource Bookshelf® software. For example, notes and highlights are viewable, but users cannot make new notes from the app at this time. The app does, however, have search capabilities.
  • The eBooks are not optimized for mobile devices and, therefore, the text on mobile phones is very small. The app has zoom capability, but at the expense of easy navigation.
  • Use of the app will not affect your ability to download the eBook onto a personal computer. Students can download their SchweserNotes, Secret Sauce®, or QuickSheet to a maximum of two compatible mobile devices, in addition to two personal computers. Additionally, candidates can access the online version of the eBook through online.vitalsource.com from any compatible Internet browser.
  • The app itself installs very quickly, but individual SchweserNotes books may take several minutes to download because of the large file sizes.
  • Users can only download their materials when WiFi access is available.

9. Who do I contact if I am having technical difficulties?
For immediate answers to common technical support issues, please review the VitalSource Video Tutorials for the answers to several common questions.

If you require further assistance, visit VitalSource Technical Support or contact the VitalSource Support line. They will connect you with a VitalSource Bookshelf® expert who specializes in your exact question. The U.S.-based support center is open 24/7 to accommodate your schedule.

  • In the United States and Canada, please call 1.855.200.4146.
  • In the United Kingdom, please call 0808 2340361.
  • Submit a Bookshelf Support Request or general Bookshelf Feedback using the VitalSource Support Web Form.
  • Live Chat is available in all areas by clicking the Need Help? Chat With Us pop-up at the bottom of the VitalSource Technical Support page.

10. What are the system requirements for eBooks?

  • PC: Latest Windows Version 6.9.2, Windows 7/8/8.1/10 (32/64 bit)
    • Microsoft.Net 4.5
    • DirectX 10 compatible graphics card
    • Internet Connection for registration and downloading of eBook
  • Mac: Latest Mac Version 6.9, Mac OS X 10.8 or later
    • Internet Connection for registration and downloading of eBook
  • Apple: iPad, iPhone, or iPod touch using iOS 6.0 or greater
  • Android: Android 2.2–4.4
  • Kindle Fire: Kindle Fire 1, 2, HD, or HDX model

11. What if I am not seeing my full list of books I currently have access to in my online VitalSource Bookshelf®?
Try clicking Update Book List in the My Account section. If you continue to experience difficulties, please contact VitalSource Technical Support (refer to resources listed in Question 9).

Please Note: All VitalSource® eBook orders are final and non-refundable.

Product Availability

March 2017 Level I »

March 2017 Level II »