Kaplan University School of Professional and Continuing Education Kaplan University School of Professional and Continuing Education

Kaplan Schweser Terms & Conditions

Kaplan Schweser Terms & Conditions

Terms & Conditions

Schweser's® study materials are protected by the laws of copyright of the United States and other countries throughout the world. Unauthorized reproduction of these materials, or portions thereof, in any form whatsoever, is strictly prohibited.

The Schweser's® materials you have purchased are to be used for your own personal use and benefit. Unauthorized commercial resale of Schweser materials is prohibited. Please be advised that Schweser personnel regularly monitor various commercial online auction websites in order to prevent the unauthorized sale of Schweser materials. Schweser reserves all its rights in the event of a violation of this policy, which may include discontinuation of the auction itself, suspension of your privileges as a seller, and enforcement of Schweser's rights under law and equity.

Creating, purchasing, and/or using photocopied (i.e., pirated, illicit copies) study notes and other preparatory materials violates the law and may violate Code of Ethics and Standards of Professional Conduct as set forth by the respective accrediting agencies.

Shared use of SchweserPro Question Bank software, On-Demand Video Lectures, and Audio MP3s is prohibited. Schweser will only support registered purchases of these products directly from Schweser or from an authorized distributor. Schweser's products are intended for personal use only unless specifically approved in writing by Schweser.

SchweserPro™ QBank, Weekly Online Program, InstructorLink, Practice Exams Volumes 1 and 2, SchweserNotes™ eBook, QuickSheet eBook, and Schweser's Secret Sauce® eBook are online learning services for the Chartered Financial Analyst® (CFA®) exam and is provided by Schweser ("Schweser"), subject to your acceptance and compliance with the terms and conditions set forth below. Sharing or selling Online Access is prohibited. All Online Access is non-transferable.

"Schweser" and its products are trademarks of Schweser and are owned by the Schweser division of Kaplan, Inc. Other marks which appear on this website may be marks of third parties that are not affiliated with Schweser.

Please read this Agreement carefully before accessing or using your Online Access. By accessing or using online products or services, you agree to be bound by the terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, you may not access or use your Online Account. Schweser may modify this Agreement at any time and such modifications shall be effective immediately upon posting of the modified Agreement. You agree to review the Agreement periodically to be aware of such modifications and your continued access or use of Online Access shall be deemed your conclusive acceptance of the modified Agreement.

Copyright and Licenses. The entire contents of www.schweser.com Schweser's and its online programs and services are copyrighted under the United States copyright laws. The owner of the copyright is the Schweser division of Kaplan, Inc. You may print and download portions of material from the different areas of www.schweser.com solely for your own non-commercial use. Any Online Access via www.schweser.com is solely for your non-commercial use. Any other copying, redistribution, retransmission or publication of any downloaded or offline available material, is strictly prohibited without the express written consent of Schweser. You agree not to change or delete any proprietary notices from materials downloaded from Schweser. You agree that you shall have no recourse against Schweser for any alleged or actual infringement or misappropriation of any proprietary right in your communications to us.

Use of Online Access via www.schweser.com. You understand that Schweser does not warrant that this Online Access will be uninterrupted or error-free. Online Access to www.schweser.com is provided on an "as is, as available" basis. You agree to meet the minimum system requirements set forth for Schweser's electronic products, including and if applicable for your specific certification or exam preparation courses, Webcasts powered by SuperChat Technology, SchweserPro, Web-enabled Flashcards, Secret Sauce®, Videos and, Practice Exams.

You understand that Schweser may revise the content of its website and online products from time to time to meet its training objectives. It may add or remove materials that it considers as unnecessary or no longer relevant for exam preparation. Once the material is removed it will not be accessible and will not be available upon request.

You understand that SchweserPro QBank is a modular program based on each specific Marks study sessions. It is intended to guide you in your study program. Study sessions may be released periodically, and the multimedia content will be updated continuously. You accept this arrangement and understand that all the sessions for your specific Level will be released in a timely manner for the Online Access you have purchased.

You understand that your subscription to any Online Access, including SchweserPro QBank (online and offline versions), is a limited license to use the content only between the time of access is granted and the exam date for your product purchase. The subscription is non-transferable and is to be used only by you. You will not share the username/user id and password with anyone, even if that person has his or her own subscription to Online Access. Such sharing of usernames/user ids and passwords is a violation of this Agreement and will result in immediate suspension of your privileges to any Online Access at www.schweser.com without refund. Schweser monitors its website, including the use of Online Access, for visitors and enforces its one subscriber-one user policy diligently.

Schweser will provide you feedback about your performance on the tests and exams in our electronic products, if applicable. This is intended to highlight areas of your strengths and weaknesses. You understand that the performance feedback is meant to assist you in your preparation for your specific exam and is in no way intended to act as a projection or a forecast of your actual exam score. The feedback is intended only as a diagnostic tool of your knowledge as you prepare for your specific exam, and your practice scores may be affected by factors beyond Schweser's control. If applicable, the content created in my Notes will remain the sole property of the author.

In no event will Schweser be liable for (I) any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use www.schweser.com, or any information, or transactions provided on www.schweser.com or downloaded or hyperlinked from www.schweser.com, even if Schweser or its authorized representatives have been advised of the possibility of such damages; or (II) any claim attributable to errors, omissions, or other inaccuracies in Schweser's electronic content and/or materials or information downloaded through, or hyperlinked from, www.schweser.com. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, Schweser's liability is limited to the greatest extent permitted by law.

Indemnification. You agree to indemnify, defend, and hold harmless Schweser; Kaplan, Inc.; Graham Holdings Company and their respective subsidiaries, officers, directors, employees, agents, licensors, suppliers, and any third party information providers to Schweser's Online Access from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement by you.

Miscellaneous. This Agreement shall be governed and construed in accordance with the laws of the State of New York applicable to agreements made and to be performed in New York. You agree that any legal action or proceeding between Schweser and you for any purpose concerning this Agreement or the parties' obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in New York. Any cause of action or claim you may have with respect to Schweser's Online Access must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Schweser's failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. Schweser may assign its rights and duties under this Agreement to any party at any time without notice to you.

Please Note: Terms and Conditions are subject to change without notice, please review periodically.

Updated December 21, 2015

In addition to the general Terms and Conditions applicable to all Schweser® materials, as stated separately, specific to Schweser's® CAIA instruction packages include the following:

Ordering/Return Policy for non-online products. Requests for discounts/refunds will be accepted within 30 days of the date your order is processed for fulfillment. We are unable to honor discounts and issue refunds for orders processed beyond that timeframe. Discounted pricing cannot be combined with any other offers, discounts, or promotions. We reserve the right to correct any incorrect charges that might have occurred to orders.

Purchases of product packages, downloads, eBooks, electronic and online products/services, extended online access, and previous year sales are final and non-refundable. Cancellation or return of any individual component contained within a product package will require the remaining items to be charged at full retail value plus a $20 administrative fee. All associated shipment costs, including duties, customs, and/or brokerage fees, are non-refundable and are the responsibility of the customer.

Returns of paper-based materials (books or flashcards) will be accepted within 14 days of the date you receive your order. NO returns will be accepted less than 30 days prior to the exam, regardless of when the order was received. All returns are subject to a restocking fee (the restocking fee will be 10% of retail price up to $50 maximum). The materials must be returned in original, like-new, resalable condition and in the original packaging and/or shrink-wrap in order to be considered for a refund.

Requests for orders to be cancelled after they are processed will result in the refund less a 10% restocking fee up to $50 maximum. If the order has been shipped and is in transit with UPS, the refund amount would be less the shipment costs, in addition to the 10% restocking fee.

You must contact our student support department via phone, fax, or email to obtain a Return Authorization (RA) number. The box the materials are returned in must be postmarked within 14 days of receipt of the order and you need to write the RA number on the outside of the box. Refunds will be issued to the original payment method within 30-45 business days after the return is received.

Please return the materials, along with a copy of the original invoice and return authorization number to:

Attn: Kaplan Returns
C/O RR Donnelley Book Fulfillment Services
1433 Pleasant Valley Road
Harrisonburg, VA 22801

Online Product Cancellation/Refund Policy. Cancellation requests for SchweserPro™ - Online Version will be accepted within the first 10 days of online access being granted.

Refunds will be issued, less a 10% administrative fee, and the amount of the refund may be prorated as determined based on amount of usage of online resources. After the expiration of this 10 day period, no refunds will be granted. No cancellation requests will be accepted less than 30 days prior to the exam, regardless of when online access was granted.

Purchases of SchweserPro™ (online and offline versions), eBooks, and Online Exams are final and non-refundable.

Please Note: Terms and Conditions are subject to change without notice, please review periodically.

In addition to the general Terms and Conditions applicable to all Schweser® materials, as stated separately, specific to Schweser's® CFA exam preparation courses include the following:

Online Cancellation/Refund Policy. Purchases of product packages, downloads, eBooks, electronic and online products/services, extended online access and previous year sales are final and non-refundable. Cancellation or Return of any component contained within a product package will require the remaining items to be charged at full retail value plus a $20 administrative fee. All associated shipment costs, including duties, customs, and/or brokerage fees, are non-refundable and are the responsibility of the customer.

Live Mock Exam Return Policy. No refunds will be made for the Live Mock Exam less than 30 days prior to the event. Exchange of the Live Mock Exam for the Online Mock Exam will be permitted up to 5 business days prior to the event. After that date, no refunds or exchanges will be given and failure to arrive at the start of the Schweser Live Mock Exam will forfeit any rights to this product.

Please Note: Terms and Conditions are subject to change without notice, please review periodically.
 

In addition to the general Terms and Conditions applicable to all Kaplan materials, as stated separately, specific to CPA exam preparation courses include the following:

Kaplan CPA Review's 18 Month Access and Free Updates. Candidates who purchase Kaplan CPA Review packages are provided with Online Access, including all online updates, for a full 18 months from time of initial purchase. In addition to the 18 month Online Access, the purchase of our packages includes free access to study manual content updates which will be posted on our website for customers during the 18 month active subscription.
Our extended 24 month subscription period is applicable to programs purchased between August 15, 2006 and September 10, 2012.  Prior to August 5, 2006, 18 month access was included with all programs purchased.  

Following the expiration of the 18 or 24 month subscription period for each section, customers may purchase a new CPA Review package which includes all components and online access for 18 months, at 50% discount on the current retail price. New purchase must be for the same section as original purchase.

Kaplan CPA Review's Risk-Free Assurance. As a busy professional, you want the most efficient and effective CPA Review materials available on the market. Kaplan provides you with precisely what you need to pass the CPA Exam. Our programs are flexible, allowing you to maximize the time that you have available to study.

We also understand that sometimes, life events may change your best intentions to study for the CPA Exam. That's why we offer a full 18-month subscription to our online tools, including content updates to our textbooks delivered as PDF's in your online account, all to ensure that your study efforts are supported throughout your pursuit of the CPA designation.

In fact, with our 30-Day Risk-Free Assurance Policy, you can feel confident that you've made the right choice. If you are not completely satisfied with your purchase from Kaplan, we will refund 100% of the purchase price.

Returns for refunds/credits will only be accepted within 30 days of the date you receive your order. We are unable to extend credits or issue refunds for materials returned beyond that timeframe.

Refunds will be issued for the purchase price of the materials, less any S&H.

Our 30-Day Risk-Free Assurance only applies to our Kaplan CPA Review packages and is applicable to one purchase per customer.

You must contact our student support department via phone, fax or email to obtain a return authorization number.

Online Access will be terminated immediately upon issuance of the return authorization number.

All materials must be returned, prepaid by certified mail or an alternative traceable method, in their original, like-new condition with original Packing Slip included.

No returns will be accepted of materials which have been altered in any manner.

No refunds will be issued for partial returns.

Refunds will be issued to the original payment method within 45 business days.

Please return the materials, along with a copy of your original invoice to:

Attn: Kaplan Returns
C/O RR Donnelley Book Fulfillment Services
1433 Pleasant Valley Road
Harrisonburg, VA 22801

Individual Products. Returns of individual product purchases (books, audio MP3s, and flashcards) will be accepted within 14 days of the date you receive your order. The materials must be returned in original, like-new condition and in the original packaging and/or shrink-wrap in order to be considered for a refund.

Refunds will be issued for the purchase price of the materials, less any S&H.

You must contact our student support department via phone, fax or email to obtain a return authorization number.

All materials must be returned, prepaid by certified mail or an alternative traceable method, in their original, like-new condition with original Packing Slip included.

No returns will be accepted of materials which have been altered in any manner.

Refunds will be issued to the original payment method within 45 business days.

Please return the materials, along with a copy of your original invoice to:

Attn: Kaplan Returns
C/O RR Donnelley Book Fulfillment Services
1433 Pleasant Valley Road
Harrisonburg, VA 22801

Kaplan CPA Review materials are protected by the laws of copyright of the United States and other countries throughout the world. Unauthorized reproduction of these materials, or portions thereof, in any form whatsoever, is strictly prohibited. The Kaplan CPA Review materials you have purchased are to be used for your own personal use and benefit. Unauthorized commercial resale of Kaplan CPA Review materials is prohibited. Please be advised that Kaplan CPA Review personnel regularly monitor various commercial online auction websites in order to prevent the unauthorized sale of Kaplan CPA Review materials. Kaplan CPA Review reserves all its rights in the event of a violation of this policy, which may include discontinuation of the auction itself, suspension of your privileges as a seller, and enforcement of Kaplan CPA Review's rights under law and equity.

Kaplan CPA Review Online Program (Online Access) is an online learning service for the AICPA exam and is provided by Kaplan CPA Review, subject to your acceptance and compliance with the terms and conditions set forth below.

Some trademarks which appear on this Web site may be marks of third parties that are not affiliated with Kaplan CPA Review.

Please read this Agreement carefully before accessing or using Kaplan CPA Review Online Program. By accessing or using Kaplan CPA Review Online Program, you agree to be bound by the terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, you may not access or use Kaplan CPA Review Online Program. Kaplan CPA Review may modify this Agreement at any time and such modifications shall be effective immediately upon posting of the modified Agreement. You agree to review the Agreement periodically to be aware of such modifications and your continued access or use of Kaplan CPA Review Online Program shall be deemed your conclusive acceptance of the modified Agreement.

Copyright and Licenses.
The entire contents of Kaplan CPA Review Online Program are copyrighted under the United States copyright laws. The owner of the copyright is DF Publishing, Inc. d/b/a Kaplan CPA Review. You may print and download portions of material from the different areas of Kaplan CPA Review Online Program solely for your own non-commercial use. Kaplan CPA Review Online Program is solely for your non-commercial use. Any other copying, redistribution, retransmission or publication of any downloaded material, is strictly prohibited without the express written consent of Kaplan CPA Review. You agree not to change or delete any proprietary notices from materials downloaded from Kaplan CPA Review Online Program. You agree that you shall have no recourse against Kaplan CPA Review for any alleged or actual infringement or misappropriation of any proprietary right in your communications to us.
 
Use of Kaplan CPA Review Online Program (Online Tools).
You understand that Kaplan CPA Review does not warrant that Kaplan CPA Review Online Program will be uninterrupted or error-free. Kaplan CPA Review Online Program is provided on an "as is, as available" basis. You agree to meet the minimum system requirements set forth for Kaplan CPA Review's electronic products, including Kaplan CPA Review Online Program, and On-Demand Video Lectures.

You understand that Kaplan CPA Review may revise the content of Kaplan CPA Review Online Program from time to time to meet its training objectives. It may add or remove materials that it considers as unnecessary or no longer relevant for CPA exam preparation. Once the material is removed it will not be accessible and will not be available upon request.

You understand that your subscription to Kaplan CPA Review Online Program is a limited license to use the Online Program. Your subscription to the Online Access included in the Kaplan CPA Review packages will last 18 months from the date access is granted. The subscription is non-transferable and is to be used only by you. You will not share the username/user id and password with anyone, even if that person has his or her own subscription to Kaplan CPA Review Online Program. Such sharing of usernames/user ids and passwords is a violation of this Agreement and will result in immediate suspension of your privileges to Kaplan CPA Review Online Program without refund. Kaplan CPA Review monitors its web site, including the use of Kaplan CPA Review Online Program, for visitors and enforces its one subscriber-one user policy diligently.

Kaplan CPA Review will provide you feedback about your performance on the exams in Kaplan CPA Review Online Program. This is intended to highlight areas of your strengths and weaknesses. You understand that the performance feedback is meant to assist you in your preparation for the CPA exam and is in no way intended to act as a projection or a forecast of your actual CPA exam score. The feedback is intended only as a diagnostic tool of your knowledge as you prepare for the CPA exam, and your practice scores may be affected by factors beyond Kaplan CPA Review's control. The content created by candidates will remain the sole property of the author.

In no event will Kaplan CPA Review be liable for (I) any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use Kaplan CPA Review Online Program, or any information, or transactions provided on Kaplan CPA Review Online Program or downloaded or hyperlinked from Kaplan CPA Review Online Program, even if Kaplan CPA Review or its authorized representatives have been advised of the possibility of such damages; or (II) any claim attributable to errors, omissions, or other inaccuracies in Kaplan CPA Review Online Program and/or materials or information downloaded through, or hyperlinked from, Kaplan CPA Review Online Program. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, Kaplan CPA Review's liability is limited to the greatest extent permitted by law.
 
Online Cancellation/Refund Policy.
Cancellation of Kaplan CPA Review Online Access (Online Access) will be accepted for 10 days after online access is granted. Cancellations will be subject to a $20 administrative fee. After the expiration of this 10 day period, no refunds will be granted. NO cancellations will be accepted less than 28 days prior to your exam sitting, regardless of when online access was granted.

Please Note: Terms and Conditions are subject to change without notice, please review periodically.

In addition to the general Terms and Conditions applicable to all Schweser® materials, as stated separately, specific to Schweser's® FRM instruction packages include the following:

Refund / Cancellation / Product Return Policy. Purchases of product package, downloads, eBooks, electronic and online products/services, extended online access and previous year sales are final and non-refundable. Cancellation or Return of any individual component contained within a product package will require the remaining items to be charged at full retail value plus a $20 administrative fee. All associated shipment costs, including duties, customs and/or brokerage fees, are non-refundable and are the responsibility of the customer.

Audio, Video and CD-ROM Software may be returned provided that the product is unopened and in its original packaging and shrink-wrap. Returns will be accepted within 14 days of the date you receive your order. NO returns will be accepted less than 30 days prior to the exam, regardless of when the order was received. All returns are subject to a restocking fee (the restocking fee will be 10% of retail price up to $50 maximum). Defective materials may be exchanged for the same product within 90 days of receipt of order.

Returns of paper-based materials (books or flashcards) will be accepted within 14 days of the date you receive your order. NO returns will be accepted less than 30 days prior to the exam, regardless of when the order was received. All returns are subject to a restocking fee (the restocking fee will be 10% of retail price up to $50 maximum). The materials must be returned in original, like-new, resalable condition and in the original packaging and/or shrink-wrap in order to be considered for a refund.

Requests for orders to be cancelled after they are processed will result in the refund being less a 10% restocking fee up to $50 maximum. If the order has been shipped and is in transit with UPS, the refund amount would be less the shipment costs, in addition to the 10% restocking fee.

You must contact our student support department via phone, fax or email, to obtain a Return Authorization (RA) number. The box the materials are returned in must be postmarked within 14 days of receipt of the order and you need to write the RA number on the outside of the box. Refunds will be issued to the original payment method within 30-45 business days after the return is received.

Please return the materials, along with a copy of the original invoice and return authorization number to:

Attn: Kaplan Returns
C/O RR Donnelley Book Fulfillment Services
1433 Pleasant Valley Road
Harrisonburg, VA 22801

Program Cancellation / Refund Policy (In-Class and Online). Refunds will be issued, less a $50 processing fee, if the cancellation request is provided in writing via email or fax to Kaplan Schweser 30 days in advance of the seminar/program start date. No refunds can be granted if cancellation occurs less than 30 days prior to the seminar/program start date, or if a registrant fails to attend.

For more information regarding administrative policies such as complaint and refund, please contact our offices at (608) 779-5599 (International) (888) 325-5072 (U.S. & Canada).

Online Product Cancellation / Refund Policy. Cancellation requests for SchweserPro™ - Online Version will be accepted within the first 10 days of online access being granted. Refunds will be issued, less a 10% administrative fee, and the amount of the refund may be prorated as determined based on amount of usage of online resources. After the expiration of this 10 day period, no refunds will be granted. No cancellation requests will be accepted less than 30 days prior to the exam, regardless of when online access was granted. Purchases of SchweserPro™ (online and offline versions), eBooks, and Online Exams are final and non-refundable.

Discount / Refund Policy. Requests for discounts/refunds will be accepted within 30 days of the date your order is processed for fulfillment. We are unable to honor discounts and issue refunds for orders processed beyond that timeframe. Discounted pricing cannot be combined with any other offers, discounts, or promotions. We reserve the right to correct any incorrect charges that might have occurred to orders.

Please Note: Terms and Conditions are subject to change without notice, please review periodically.