Best Times to Contact Us
- Monday: 8:00 am–11:00 am ET (New York Time)
- Tuesday–Friday: 10:00 am–4:00 pm ET (New York Time)
Alternatives to Calling
- Use the Live Chat feature
- Email us by filling out the form at the bottom of this page
Before you contact us, you might want to view our Frequently Asked Questions.
- 9:00 am–6:00 pm ET (New York Time), Monday-Friday
- Toll-Free: 877.311.9770
- International: +1 608.779.8327
- Fax: 608.779.5877
- 8:00 am-10:00 pm ET (New York Time), Monday-Thursday
- 8:00 am–9:00 pm ET (New York Time), Friday
- Toll-Free: 877.311.9770 (U.S.)
- International: +1 608.779.8327, option 2
332 Front Street South, Suite 501
La Crosse, WI 54601
United States of America
Kaplan Course Access FAQs
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- In Firefox, click on the three dots in the upper right, then tap the box next to “Request Desktop Site.”
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- You have allowed microphone/camera use in your browser. A pop-up should appear the first time you try to use them.
- The audio is enabled on your computer, and your microphone/camera isn’t being used in any other applications.
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