Due to higher than normal call volumes you may experience longer wait times when contacting us and we appreciate your patience. View the best times to call and other ways to contact us.

Help

Log In Difficulties

If you are having trouble logging into your account, try following these steps:

  • Enter your username and password.
  • Click “Log In.”
  • If a security warning pops up, click “Yes.”
  • On the left hand side menu bar, click "Online Access."
  • The first time you log in you will see the Terms & Conditions.
  • Read the Terms & Conditions and click “I Agree.”
  • You should now be in the Online Access home.

Note: Kaplan Schweser’s registration system is case sensitive, so please capitalize letters where appropriate and eliminate spaces. Sometimes a space is captured when cutting and pasting, so try typing the username and password.

 

Username/Password Recovery

Forgotten your username or password? You can have them emailed to you.

Changing Your Password

To change your password:

  1. Log in with the Username and Password supplied to you.
  2. You will be brought to the products page.
  3. Scroll down until you see “Additional Info” on the left hand side menu bar.
  4. From the drop down, select “My Account.”
  5. You can now change your password, and click “Update Account.”

Select Your Exam to Find the Right Study Options for You.